The Anoka County Information Technology department is committed to helping the County's programs and services successfully meet their business objectives while enabling innovation through technology. They accomplish this by gathering information about users' needs, identifying solutions, facilitating the implementation, support, training, and ongoing resources needed to m

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data driven solutions

Seek opportunities to enhance processes and streamline workflows, aiming to eliminate inefficiencies and optimize productivity within the dynamic environment. Serve as a bridge between infrastructure support teams and application development teams, ensuring seamless coordination and effective communication in continuous deployment activities. Continuously assess and updat

City Minneapolis State/Province Minnesota Country United States Department Technical Customer Services Date Monday, May 6, 2024 Working time Full time Ref# 20033221 Job Level Individual Contributor Job Type Cooperative Job Field Technical Customer Services Seniority Level Entry Level Currency USD United States US Annual Base Salary Minimum 31,800 Annual Base Salary Maximu

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Service Desk Support Provides first level application, workstation, printer, peripheral and handheld device support to internal and external users Provides second level technical and application support to customer technical and application staff Determines impact and urgency of call for proper severity classification Determines cause of issue and applies appropriate trou

This position has primary responsibility to support the various SICK Services and Products throughout North America. RESPONSIBILITIES Provide amazing customer service by effectively managing customer expectations. Support the various Services Organization programs. Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construc

The Technical Support Specialist II is an Audio Visual support role. The Technical Support Specialist II is responsible for providingtechnicalinformation about the Company's products and resources to customersand sales team membersplacing inquiries via phone, e mail, orother communication channels.This positionalsoperformsother functions and follow up activities related t

Join Macquarie as the Head of Insider Threat and Internal Fraud where you will be responsible for overseeing and managing our efforts to prevent, detect, and respond to fraudulent activities and security threats that may originate from within Macquarie itself. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a gl

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. Drafts project plans for multifunctional development projects in software analysis, design, deve

WHO WE ARE This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin. We are the Metropolitan Council, the regional government for the seven county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, w

The Service Desk Supervisor plays a crucial role in supporting our purpose of being our customers' competitive advantage by leading the Service Desk team to resolve IT related issues for all end users in an efficient and timely manner for Van Meter (VM) employee owners. This working leadership position develops an effective framework for managing and improving customer su

Convergint is looking for a full time, enthusiastic, results driven and forward thinking System Technical Specialist to join our amazing culture. In this role, you will hold overall responsibility for the programming, troubleshooting, start up, and check out of assigned installed projects including a variety of projects and customer support that vary in complexity. They a

The Anoka County Information Technology department is committed to helping the County's programs and services successfully meet their business objectives while enabling innovation through technology. They accomplish this by gathering information about users' needs, identifying solutions, facilitating the implementation, support, training, and ongoing resources needed to m