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Front Office Representative
Minnetonka, MN
Job Description
At South Lake Pediatrics, we pride ourselves on providing the best children’s health care possible.
We strive to foster an environment where mutual respect and teamwork are the norm, problem solving is encouraged, communication is open, individual development is supported and every employee feels fulfilled.
Job Summary: A Front Office Representative is responsible for greeting patients in a friendly and professional manner, whether upon arrival at the office or handling through an incoming call. This is a full time position located at our Minnetonka clinic.
Primary Functions: Provide the highest quality customer service to our patients and staff. Greet, register and check in patients for appointments. Collect co-pays and assist with other billing activities. Answer incoming phone calls, schedule appointments, monitor patient schedule, assist with patient flow and other tasks according to the established front office protocols and standards.
Qualifications: High School diploma required, some college preferred. Minimum one year of medical clinic experience preferred. Excellent communication skills. Ability to work independently and as a team member.
Hours vary between 7:00am - 6:30pm M-F, plus a Saturday morning rotation (every 4-6 weeks). Four 9 hour days, with a half day each week.
Benefits:
As an equal opportunity employer, South Lake Pediatrics will provide equal consideration to all employees and job candidates without regards to sex, age, race, color, marital status, familial status, gender identity, sexual orientation, religion, creed, national origin, veteran status, disability, status with regard to public assistance, or any other characteristic protection by federal, state or local law. EEO/AA
We strive to foster an environment where mutual respect and teamwork are the norm, problem solving is encouraged, communication is open, individual development is supported and every employee feels fulfilled.
Job Summary: A Front Office Representative is responsible for greeting patients in a friendly and professional manner, whether upon arrival at the office or handling through an incoming call. This is a full time position located at our Minnetonka clinic.
Primary Functions: Provide the highest quality customer service to our patients and staff. Greet, register and check in patients for appointments. Collect co-pays and assist with other billing activities. Answer incoming phone calls, schedule appointments, monitor patient schedule, assist with patient flow and other tasks according to the established front office protocols and standards.
Qualifications: High School diploma required, some college preferred. Minimum one year of medical clinic experience preferred. Excellent communication skills. Ability to work independently and as a team member.
Hours vary between 7:00am - 6:30pm M-F, plus a Saturday morning rotation (every 4-6 weeks). Four 9 hour days, with a half day each week.
Benefits:
- Paid Time Off (PTO)
- 401(k) match
- Comprehensive benefit package (Health, Dental, Vision, Life Insurance, & more)
- Competitive wages: Education, experience and tenure may be considered along with internal equity when job offers are extended.
- Employee discount
- Free parking
- Continuing education and professional development
As an equal opportunity employer, South Lake Pediatrics will provide equal consideration to all employees and job candidates without regards to sex, age, race, color, marital status, familial status, gender identity, sexual orientation, religion, creed, national origin, veteran status, disability, status with regard to public assistance, or any other characteristic protection by federal, state or local law. EEO/AA
Special Notes/Instructions
No phone calls or recruiters, please.
Job Summary
Start Date
Until position is filled
Employment Term and Type
Regular, Full Time
Hours per Week
40
Required Education
Associate Degree
Required Experience
1 to 5 years
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